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eCOMMERCE DATA

Priceon™, Reviewon™, Shelfon™, Channelon™

Builton Co., Ltd.’s eCommerce Analytics Platform consists of Priceon, Reviewon, Shelfon and Channelon.
We provides online marketing insights - through real-time
monitoring ofonline sales and analyzing selling prices, customer satisfaction,
and productpopularity - our real-time online market official channel authorization
system that allows our customers to buy our client's’ products with trust.

Reviewon top image

Introduction Of Reviewon

Online Market
Reviews Analysis

Reviewon

It monitors online reviews and scores and analyzes customer satisfaction. Considering how important online customer satisfaction evaluation information is for establishing customer service strategies, it analyzes purchase reviews and provides information on online market sales history. Our client’s and competitor’s online market sales history information is an important asset when conducting online marketing.

INTRODUCTION OF REVIEWON

  • Review Details and Rating data
  • Review and Market Shares data
Reviewon process image

Reviewon reflect customer satisfaction information, including evaluation score analysis. It also offers information categorized by market, brand, product or overall online market information by analyzing in detail selling prices, quality, design, shipping and ease of shopping, etc. Through this process, our client can compare and evaluate customer satisfaction data for his or her product or competitors’, helping to establish appropriate customer service policies.

1.Review Details and Rating Analysis

Reviews and Ratings on Each Product we monitor ratings to help manage low scores on certain products and check evaluation rating analysis by market and channel during the monitoring, which can be implemented to establish customer correspondence strategies.
Monitoring ratings by online market
Monitoring ratings by online market image
Real-time Comparison Analysis of Reviews and Ratings on Each Product According to the individual product standards,we monitor ratings to help manage low scores on certainproducts and check evaluation rating analysis by marketand channel during the monitoring period, which can beimplemented to establish customer correspondence strategies.
Status of the negative ratings by product
Status of the negative ratings by product image
Customer Satisfaction Analysis through Reviews Through review analysis, we provide analyzed customer satisfaction for product prices, quality, shipping, etc. The overall customer satisfaction level for the online market shown in real time can be considered when strategizing customer service policies.
Ratings Analysis : This month
Ratings Analysis : This month image

Review number patterns compared with the previous year by month

Sales Patterns Analysis image

Sales Patterns Analysis

We analyze the review history by period and thus can analyze sales patterns in comparison to a previous year’s and/or month’s sales. Reviews are a record of sales performance, so we analyze them to show the patterns and the correlation between the number of reviews and that of sales by using graphs.

Various Review Analyses by Market and Channel Customer satisfaction is a very important indicator of customer service. We monitor and analyze online reviews and ratings by market and channel. In particular, by comparing reviews of our client’s products to those of their competitor’s helps us to examine market flow.
Review shares by market per month
Review shares by market per month image